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OPS Awarded Contract with City of Baltimore to Provide Innovative Lean Government Training to Target Reducing Waste in Government Processes while Increasing Service to Citizens

Friday, October 03, 2014

Operational Performance Solutions, Inc. (OPS), a Lean Process Improvement consulting firm based in Westminster, MD, was awarded a contract with the City of Baltimore to provide Lean Process Improvement services over a 2 year period, with options for 3 additional years. The training is designed to provide beginner level Lean training to 500 employees of the City of Baltimore as well as intermediate and advanced level trainings for selected participants. Additionally, OPS is one of 3 approved vendors to facilitate Lean Events for the City of Baltimore. "OPS is very pleased to have been selected by the City of Baltimore to assist with improving the safety, quality, customer satisfaction, employee morale, and cost of operations using proven process improvement methods" said John Beakes III, Vice President of Operations at OPS. Mr. Beakes also stated that "the goal of the Lean Government Training and Lean Government Events is to implement a Lean Process Improvement System in which every employee will go to work every day maximizing value to citizens while integrating process improvement and waste elimination into their daily work." OPS previously led successful pilot Lean Events for the City of Baltimore under a contract awarded in 2013. For more details, contact OPS at 410-871-0995.

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