Case Studies
Lean Healthcare: Sterile Processing Department
Problem
The Operating Room was receiving instruments that did not meet quality standards.
Solution
Solution: A number of layout and process improvements were implemented based on a 5-day Value Stream Analysis Processsm, which documented the current state, designed the future state, and developed a project plan to manage the improvements. OPS provided on-site implementation support and helped manage the execution of the Implementation Plan, including regular progress reviews with the customer.
Results (First 6 months of implementation)
- 41% Reduction in Cycle Time
- 45% Improvement in Quality
- 100% Improvement in Nurse Satisfaction
- 200% Improvement in Surgeon Satisfaction
- 45% Decrease in Replacement Tool Costs
- 44% Reduction in Agency Staffing Costs
Financial Results
- Saved more than the cost of the project in the first 3 months of implementation
- Essentially doubled productivity by reducing lead time without investing any capital or hiring additional staff
Update
- Improvement in Quality over 75% and it continues to improve everyday
- 100% reduction in Agency Staffing Costs
- Sustained Lead Time improvements