Thursday, October 03, 2013
At the 2013 Northeast Shingo Prize Conference in Hyannis, MA, OPS co-founder and Vice President of Operations John Beakes, III gave an outstanding presentation entitled, "Achieving True North in the Operating Room starts with a Lean SPD". He was introduced by Cliff Ransom, the Chairman of the Shingo Prize Board of Governors and his presentation was quoted in other presentations. The presentation provides information on the exceptional safety, quality, employee satisfaction and cost improvement that were achieved. This is another outstanding example of what process improvement systems can achieve in healthcare.
The presentation is linked below:
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