Dr. Rachel I. Mandel is a physician executive with over 23 years of clinical practice experience with a focus on aligning the medical staff with healthcare strategies through major quality initiatives.At OPS, she works with process improvement teams to help clients achieve operational excellence, with a specific focus on interfacing with physicians and other healthcare professionals.
In her career, Dr. Mandel has concentrated on integrating administration and medical staff to adopt changes in healthcare, including population health and total cost of care models. She is experienced in evaluating key dynamics and issues on both a healthcare system and service line level. She focuses on clinician communication to positively impact patient experience and quality outcomes as well as provider satisfaction and resilience. She develops and coordinates effective teams that help drive high reliability, performance improvement and efficiency.
Board Certified in Obstetrics and Gynecology, Dr. Mandel worked within the Frederick Memorial Healthcare System, Frederick MD from 1998 through 2018, beginning as a Private Practitioner, and serving in various management and physician leadership capacities, including Vice President of Medical Affairs in 2018. Her experience at Frederick Memorial included engagements in Population Health, Quality Improvement, Physician Quality and Alignment,Emergency Preparedness, Women's Health, Patient and Family Centered Care, and the Advanced Directive/Palliative Care Initiatives.Specific assignments have included:
In addition to her work with Frederick Memorial Hospital, Dr. Mandel worked at Washington County Hospital in Hagerstown, Maryland from 1996-1998; and at the U.S. Army's Womack Community Hospital at Fort Bragg,North Carolina from 1991-1995 and Darnell Army Community Hospital at Fort Hood, Texas from 1990-1991.Dr. Mandel received her Doctor of Medicine from the Northwestern University Medical School in Chicago. She did her residency training in Obstetrics and Gynecology at Tripler Army Medical Center in Hawaii. She also holds a Master's Degree in Health Administration from Mount St. Mary's University located in Emmitsburg, Maryland.